Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help make your HexBook experience amazing.
Send us a message
Contact form available - reach out with general inquiries, technical support, booking issues, Hexpert questions, payment issues, feedback, partnership opportunities, or other topics.
Subject categories include: General Inquiry, Technical Support, Booking Issue, Hexpert Questions, Payment Issue, Feedback, Partnership Opportunity, and Other.
We welcome feedback, suggestions, and your musings!
Get in Touch
support@hexbook.com
Location
New York, NY
Social Media
Quick Answers
How do I become a Hexpert?
Visit our "Become a Hexpert" page to apply and start sharing your unique skills!
How do I book an experience?
Browse our marketplace, select an experience, choose your date and time, and complete the secure payment process.
What are your cancellation policies?
Each Hexpert sets their own cancellation policy. You can view this information on their experience page before booking.
How does payment work?
All payments are processed securely through Stripe. Hexperts receive automatic payouts after completed experiences.
What safety measures are in place?
All Hexperts are personally vetted by our team. We also have review systems and secure payment processing to ensure user safety.
Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent booking issues, please mention that in your subject line.
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